Frequently Asked Questions
Everything you need to know about shopping with Milora Beauty.
We curate a wide range of premium beauty products for the modern woman, including skincare (cleansers, moisturisers, serums), haircare, fragrances, handbags, and fashion accessories. Every item is handpicked for quality and authenticity.
Browse our online store, add your favourite products to the cart, and proceed to checkout. You can pay securely using M‑Pesa. Once your order is confirmed, we’ll process it and deliver it to your doorstep in Nairobi.
At checkout, select M‑Pesa as your payment method. You’ll receive a prompt on your phone to enter your M‑Pesa PIN. Once the payment is successful, your order is confirmed instantly. No hidden charges.
Currently we offer free delivery within Nairobi for orders over KES 3,000. For deliveries outside Nairobi, please contact us directly via WhatsApp or phone so we can arrange a suitable option for you.
Absolutely. We source directly from authorised distributors and trusted brands. Authenticity is our top priority — every product you receive is 100% genuine. If you have any concerns, we’re always happy to help.